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FAQ – Find the answer to your questions about your vacation at Mirabel Campgrounds & Residences

All Mirabel Group campsites will answer all your questions about your stay and the health measures in place to guarantee you a safe stay. Remember to regularly consult the Frequently Asked Questions on the campsites’ websites and do not hesitate to contact us for any additional information.

Updated on 10/04/22 – This FAQ is subject to change according to future health conditions and the instructions of the competent authorities.

Your reservation

– On line : on our website, select your accommodation and/or your dates of stay to know the availabilities. Reservation
– By phone by calling the reception of the campsite (secure payment by credit card).
– By mail to the address of the selected Mirabel campsite

The reservation becomes effective and firm after receipt of a deposit of 30% + 20€ booking fee. For more details, please consult the General Sales Conditions of the chosen campsite.
Go to our online reservation space or contact the campsite of your choice directly to find out about availability and obtain a price for your stay.
 Yes, subject to availability and upon request at the time of your reservation.
We invite you to contact the campsite directly.
We accept the following payments : CB, cheque, ANCV, cash and bank transfer.

Your second home

Contact Delphine on 07 88 74 48 18 to find out more and discover the mobile homes for sale in all Mirabel campsites.
Browse our ads to find out the price of mobile homes for sale. Depending on your budget, you can choose to buy new or used. Contact us for more information.
If you buy a new mobile home, you can choose your location when you order. The purchase of a second-hand mobile home is done on site, it cannot be moved.
Our campsites are not Residential Leisure Parks (PRL) and are therefore not open all year round. You can therefore live on the campground during the entire opening period, from March 15 to November 15 for all Mirabel campgrounds except La Renaudière located in La Plaine sur Mer (44) which is open from April1 to October 31.
You are the owner of your mobile home, on some of our campsites you have the possibility to rent it during the periods when you are not present. It’s easy, we take care of everything : you inform us of the reservation dates and the campsite will take care of the various collections and the handing over of the keys to your tenants. This is a great opportunity to reduce your annual rent! (rental possible for mobile homes up to 10 years old)
If your mobile home is more than 10 years old, you can rent it by your own means. It will be necessary to transmit the coordinates of the tenants to the reception and to pay a fee per day and per person of 18 years and more.

On site

Mirabel campsites are open from March 15 to November 15 for residents, and from April1 to November 6 for rentals, except for the La Renaudière campsite located in La Plaine sur Mer (44) which is open from April1 to October 31.
You can bring your own bedding or rent it when you make your reservation.
Yes, we know that it is difficult to part with our pets. That’s why pets are welcome on our campsite : we accept dogs and cats (except 1st and 2nd category and maximum 2 per rental) Rate : 5€ per night and per pet.
Arrivals are from 4 pm and departures before 10 am.
Children’s club leaders are present throughout the summer (July-August) for children aged 6 to 12 years.

COVID information

Yes. As a professional in the outdoor hospitality industry, we are subject to regulations and protocols that guarantee a high level of safety.
Our team is trained to offer you a service of impeccable quality.
Our campsite gives you access to large natural areas in the open air and you will be able to move around easily, taking into account the rules of distancing.
We ask that you bring your own masks, as they are required in certain areas, such as transportation, pharmacies, health centers, etc…
To access the reception of the campsite, the rule of distance of 1m minimum must be respected, within the limit of 2 customers maximum in the reception.
Hydro-alcoholic gel is available and we ask you to use contactless payment methods (contactless credit card, secure online payment on the website, bank transfer or check) when possible.
Your mobile home and your keys will be disinfected before your arrival and after your departure according to a strict protocol with a virucide product. On request, a disinfectant spray can also be made available to you throughout your stay in your rental.
The VACCINAL PASS (from 16 years old) is no longer required since March 14th.
We guarantee the disinfection of the mobile home and the keys according to a strict protocol with a virucide product. On request, a disinfectant sprayer is also available throughout your stay.
Wearing a mask is no longer mandatory, but the barrier measures must still be applied throughout the campsite.
A Cancellation Insurance Option is available. This insurance covers you in case of COVID-19. Do not hesitate to contact us for more information.

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